Shipping policy

US-Based Fulfillment

All products are shipped from U.S.-based warehouses and delivered within the United States. This allows for faster and more reliable delivery without international delays, customs processing, or import fees.

Processing Time

Orders are typically processed within 2–7 business days, depending on product availability and supplier handling times.

Shipping Time

Most orders are delivered within 3–10 business days after processing, depending on the product and destination.

Delivery estimates are provided at checkout and may vary slightly based on carrier performance and delivery location.

Shipping Charges

Shipping costs are calculated based on the products ordered and are displayed during checkout before payment is completed. Shipping charges vary depending on the product type, size, shipping method, and destination within the United States.

Shipping Carriers

We work with trusted carriers, including UPS, FedEx, USPS, and LTL freight providers for larger equipment.

Tracking information will be provided by email once your order has been shipped, when available.

Freight Shipments (Large Equipment)

Larger laboratory equipment may be shipped via LTL freight and may require scheduling a delivery appointment. If applicable, the freight carrier or our team will contact you directly to arrange a convenient delivery time.

Any applicable freight charges are displayed during checkout before an order is placed.

Shipping Area

We currently ship within the United States only and do not offer international shipping at this time.

Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to:

  • Carrier delays
  • Severe weather conditions
  • Supplier inventory or fulfillment delays
  • Other unforeseen circumstances beyond our control

If significant delays occur, we will make every reasonable effort to keep you informed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Please verify your shipping address carefully before placing your order, as incorrect or incomplete information may result in shipping delays or additional carrier charges.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at info@lalabvault.com.

For freight deliveries, we recommend inspecting the shipment upon arrival before accepting delivery whenever possible. We will work with you and the carrier to resolve any shipping-related issues as quickly as possible.

Contact

For any shipping-related questions, please contact us at:

Email: info@lalabvault.com